Troubleshooting
FFmpeg not found
Leonardo requires FFmpeg to run conversions.
- Linux: install via your package manager (example:
sudo pacman -S ffmpeg).
- Windows/macOS: if your build does not bundle FFmpeg, install it and ensure
ffmpeg is on your PATH.
“Output file exists” / overwrite prevented
Leonardo intentionally prevents overwriting existing files to protect your work. Choose a different output name or folder.
Conversion fails immediately
- Verify input file plays normally.
- Try a different output folder (permissions issue).
- Ensure you have free disk space.
- Check that FFmpeg runs in a terminal:
ffmpeg -version
Audio out of sync / playback weird
This is usually source-related or container-related. Try the Resolve mode (MP4→MOV) or remux mode if available.
Where is the config stored?
Leonardo stores preferences such as theme, last folder, and last mode in a local configuration file on your system.
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